Terms of Service
These Terms of Service govern your use of Case By Case Studios' website and services. Please read them carefully before using our services.
Agreement to Terms
By accessing and using Case By Case Studios' website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
These Terms of Service ("Terms") apply to all visitors, users, and others who access or use our service ("Service") operated by Case By Case Studios ("we," "us," "our").
Description of Services
Case By Case Studios provides professional web development, design, and digital consulting services. Our services include but are not limited to:
- Custom website design and development
- E-commerce solutions and integrations
- Content management systems (CMS)
- Search engine optimization (SEO)
- Website maintenance and support
- Digital consulting and strategy
- Performance optimization and analytics
User Responsibilities
Acceptable Use
You agree to use our services only for lawful purposes and in accordance with these Terms. You agree not to:
- Use our services for any illegal or unauthorized purpose
- Violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
- Transmit any worms, viruses, or any code of a destructive nature
- Attempt to compromise the security or integrity of our systems
- Interfere with or disrupt our services or servers
Account Security
If you create an account with us, you are responsible for maintaining the security of your account and are fully responsible for all activities that occur under the account.
Content Responsibility
You are responsible for all content you provide to us, including but not limited to text, images, and other materials. You warrant that you have the right to provide such content and that it does not infringe upon any third-party rights.
Service Terms
Project Scope and Timeline
All projects begin with a detailed scope of work that outlines deliverables, timelines, and responsibilities. Any changes to the agreed scope may result in additional charges and timeline adjustments.
Client Cooperation
Timely completion of projects depends on client cooperation, including:
- Providing necessary content, assets, and feedback within agreed timeframes
- Responding to requests for information or approval in a timely manner
- Making decisions and providing direction when required
Revisions and Changes
We include a reasonable number of revisions in our project quotes. Additional revisions beyond the agreed scope may incur additional charges.
Payment Terms
Payment Schedule
Payment terms are outlined in individual project agreements. Generally:
- A deposit may be required before work begins
- Payments are due according to the agreed schedule
- Final payment is due upon project completion
- Late payments may incur additional charges
Refund Policy
Refunds are considered on a case-by-case basis. Generally, work completed in good faith according to the agreed specifications is not eligible for refund.
Intellectual Property
Client Content
You retain ownership of all content you provide to us. By providing content, you grant us a license to use, modify, and display such content solely for the purpose of providing our services.
Developed Work
Upon full payment, you will own the custom work developed specifically for your project. However, we retain rights to:
- General methodologies, know-how, and techniques
- Pre-existing intellectual property and tools
- The right to showcase the work in our portfolio
Third-Party Components
Some projects may incorporate third-party components, themes, or plugins. These remain subject to their respective licenses and terms.
Warranties and Disclaimers
Service Warranty
We warrant that our services will be performed in a professional manner consistent with industry standards. We will correct any defects in our work at no additional charge for a period of 30 days after project completion.
Disclaimers
Except as expressly stated herein, we make no warranties, express or implied, including but not limited to:
- Fitness for a particular purpose
- Non-infringement of third-party rights
- Specific performance metrics or business outcomes
- Compatibility with future technology changes
Limitation of Liability
In no event shall Case By Case Studios be liable for any special, incidental, indirect, or consequential damages whatsoever arising out of or in connection with the use of our services, even if we have been advised of the possibility of such damages.
Our total liability for any claim arising out of or relating to these Terms or our services shall not exceed the amount paid by you for the specific service giving rise to the claim.
Privacy and Data Protection
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our practices.
Termination
Termination by Either Party
Either party may terminate a project agreement with written notice. In such cases:
- Payment is due for all work completed to the date of termination
- You will receive all work product completed to that date
- Any deposits or advance payments may be retained for work performed
Termination for Cause
We may terminate service immediately if you breach these Terms or engage in conduct that we determine to be harmful to our business or other clients.
Governing Law and Disputes
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Case By Case Studios operates, without regard to its conflict of law provisions.
Any disputes arising out of or relating to these Terms or our services shall be resolved through good faith negotiation. If negotiation fails, disputes may be resolved through binding arbitration or in the appropriate courts.
Changes to Terms
We reserve the right to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect.
Your continued use of our services after any such changes constitutes your acceptance of the new Terms.
Severability
If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in effect. The invalid or unenforceable provision will be replaced with a valid provision that most closely matches the intent of the original provision.
Contact Information
If you have any questions about these Terms of Service, please contact us: